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Terms of Service

Last updated: 18th March 2024

Introduction

Welcome to www.gonextlevel.agency ("Website"), the digital platform of Go Next Level Agency. We specialize in providing a wide array of online marketing and development services tailored for businesses aiming to achieve next-level growth. Our services include, but are not limited to, Meta Ads, Search Engine Optimization (SEO), Search Engine Advertising (SEA), LinkedIn Ads, website development, webshop creation, SaaS-Software development, mobile app development, and UI/UX design solutions. By accessing our Website, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Acceptance of Terms

By accessing and using www.gonextlevel.agency, you accept and agree to be bound by these Terms of Service and our Privacy Policy, which is hereby incorporated by reference. These Terms apply to all visitors, users, and others who wish to access or use our Service. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

Services Offered

Go Next Level Agency offers a comprehensive range of services designed to elevate your business's online presence and operational capabilities. Our services include:

  • Online Marketing: We provide expert marketing services across various platforms, including Meta Ads, SEO, SEA, and LinkedIn Ads, to enhance your business's visibility and customer engagement.

  • Development Services: Our development services encompass the creation of websites, webshops, SaaS software, mobile applications, and crafting of UI/UX designs that stand out for their elegance and functionality.

Our services are primarily targeted at business-to-business (B2B) clients worldwide, aiming to deliver tailor-made solutions that meet the unique needs and goals of each business.

User Responsibilities

As a user of Go Next Level Agency's services, you are expected to uphold certain responsibilities to maintain a productive and legal use of our services. You agree to:

  • Conduct: Use our services and platform in a professional manner, respecting the laws and regulations that apply to your jurisdiction. Engage in ethical online practices and refrain from any form of abuse or misconduct.

  • Information Sharing: Refrain from sharing any private or sensitive information that you do not have the right to disclose. This includes, but is not limited to, proprietary information, copyright material, and any other content not owned by you or without the permission of the owner.

Violation of these responsibilities may result in termination of your access to our services and legal action, where applicable. We reserve the right to remove any content or suspend services at our discretion, should we determine that your actions are in breach of these terms or any applicable laws.

Website Hosting and Account Management

For clients utilizing our website hosting services, Go Next Level Agency provides a comprehensive account management system. Through this system, clients can manage various aspects of their website hosting, including but not limited to, email setup, SSL Certificate management, WordPress installations (if utilized), and access to PHP files. Clients will be provided with a unique link to their management area upon commencement of hosting services. It is the client’s responsibility to maintain the confidentiality of their account information and to ensure that all activities conducted through their account comply with the Terms of Service. Go Next Level Agency reserves the right to suspend or terminate hosting services for any accounts found to be in violation of these terms.

Payment, Refunds, and Cancellations

  • Payment Terms: Payment for services rendered by Go Next Level Agency must be made within fourteen (14) days from the invoice date unless otherwise specified in individual contracts. Late payments may result in suspension of ongoing services or termination of the contract.

  • Refunds: Refunds are only available under the conditions outlined in written contracts between the client and Go Next Level Agency. Clients are encouraged to review their contract terms carefully for specific details on eligibility for refunds.

  • Cancellations: In the event of service cancellation, any deposits made are non-refundable. Cancellation terms, including any applicable fees and notice periods, will be specified in the individual service contract. Clients wishing to cancel their services must do so in accordance with the terms outlined in their contract to avoid additional charges.

Intellectual Property Rights

All content displayed on www.gonextlevel.agency, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of Go Next Level Agency or its suppliers and protected by copyright and other intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the service is provided, without express written permission by us.

Limitations of Liability and Disclaimers

  • Disclaimer of Warranties: The services and information provided through www.gonextlevel.agency are provided on an "as is" and "as available" basis. Go Next Level Agency expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Limitation of Liability: Go Next Level Agency, nor its directors, employees, partners, agents, suppliers, or affiliates, will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Dispute Resolution

Any disputes arising out of or related to these Terms of Service or the use of Go Next Level Agency's services shall be resolved through negotiation between the parties. If a dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the Dutch Arbitration Institute. The arbitration shall take place in The Netherlands, and the language of the arbitration shall be English. The decision of the arbitrator shall be final and binding on both parties, and the arbitrator's award may be entered as a judgment in any court of competent jurisdiction. By agreeing to these Terms of Service, you waive your right to a jury trial or to participate in a class action lawsuit.

Changes to the Terms of Service

Go Next Level Agency reserves the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: info@gonextlevelagency.nl

  • Phone: +31638318999

By providing this contact information, we ensure that our clients and users have a direct line of communication for any inquiries or concerns regarding our Terms of Service or any other aspect of our services.